{"id":6901,"date":"2023-07-04T02:00:01","date_gmt":"2023-07-04T02:00:01","guid":{"rendered":"http:\/\/voivoinfotech.com\/?p=6901"},"modified":"2023-07-04T02:53:24","modified_gmt":"2023-07-04T02:53:24","slug":"voicemail-not-working-on-iphone-13","status":"publish","type":"post","link":"https:\/\/voivoinfotech.com\/voicemail-not-working-on-iphone-13\/","title":{"rendered":"VoiceMail Not Working On iPhone 13: How To Fix It?"},"content":{"rendered":"<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">While Voicemail may have become an outdated feature, some users still prefer to use it. It is a valuable tool that helps you to receive voice messages whenever you can\u2019t attend a call. You can record a custom voice message for the caller.<\/span><\/p>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">Many users have been using this feature for a long time. So if the voicemail suddenly stops working, it might feel like a major issue for them. No worries, we have got your back. In this post, we have covered all the possible reasons and solutions to this issue.<\/span><\/p>\n<h3 style=\"text-align: justify;\"><b>Method 1: Check If the Voicemail Is Active<\/b><\/h3>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">Before trying any other solution, you should check if the voicemail feature is enabled on your iPhone. Unless you have activated this option, it will not work.<\/span><\/p>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">To check whether voicemail is enabled on your phone, follow these steps:<\/span><\/p>\n<ul style=\"text-align: justify;\">\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Launch the Phone app.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Go to the Voicemail option and tap on it.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">There you will get to see if the feature is active or not.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">You need to activate and complete the setup for voicemail to work on your phone.<\/span><\/li>\n<\/ul>\n<h3 style=\"text-align: justify;\"><b>Method 2: Turn On And Off Airplane Mode<\/b><\/h3>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">This is an easy way to get your voicemail working. All you need to do is turn on and off the airplane mode on your iPhone. This will refresh the phone\u2019s network which might be causing issues to the voicemail.<\/span><\/p>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">Here are the steps you need to follow:<\/span><\/p>\n<ul style=\"text-align: justify;\">\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Pull down the top right corner of the screen.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">As you see the Airplane mode button, activate it.\u00a0<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Once the feature is enabled, the Airplane icon will get highlighted, indicating that it is on.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Wait for a few seconds and then turn it back off by tapping on the same button again.<\/span><\/li>\n<\/ul>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">This should fix the voicemail issue. If not, then move on to the next step.<\/span><\/p>\n<h3 style=\"text-align: justify;\"><b>Method 3: Force Close The Phone App<\/b><\/h3>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">According to some users, force closing the Phone app can resolve the issue. The only way to confirm if this method works is to try it out yourself. If you are not sure how to force close the Phone app, follow the instructions below.<\/span><\/p>\n<ul style=\"text-align: justify;\">\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Access the Task View section by swiping from the bottom.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Once you see the Phone app card, swipe it up.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">It will force close the app.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">After that try using the voicemail and see if it\u2019s working properly or not.<\/span><\/li>\n<\/ul>\n<h3 style=\"text-align: justify;\"><b>Method 4: Turn Off Wi-Fi On Your Phone<\/b><\/h3>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">To fix the voicemail not working issue, you should turn off your Wi-Fi connection on your iPhone. It\u2019s a very simple thing to do. Just follow these steps and you will be good to go.<\/span><\/p>\n<ul style=\"text-align: justify;\">\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Access the Control Center on your iPhone 13.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Tap the Wi-Fi icon.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">You can also disable it from the Settings section.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Once the Wi-Fi connection is disabled, try using voicemail.<\/span><\/li>\n<\/ul>\n<h3 style=\"text-align: justify;\"><b>Method 5: Directly Call Your Voicemail\u00a0<\/b><\/h3>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">To directly call your voicemail, you should follow these steps:<\/span><\/p>\n<ul style=\"text-align: justify;\">\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Launch the Phone app.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Select Keypad.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Long-press the number 1.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">It will dial your phone number.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">By doing so, you can listen to your voicemail and check if it\u2019s working.<\/span><\/li>\n<\/ul>\n<h3 style=\"text-align: justify;\"><b>Method 6: Turn Off Call Forwarding<\/b><\/h3>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">If the call forwarding feature is enabled on your phone, it may cause interference with the voicemail. If that is the case, then you will have to disable the function.\u00a0<\/span><\/p>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">Here\u2019s how to turn off call forwarding on iPhone 13:<\/span><\/p>\n<ul style=\"text-align: justify;\">\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Open the Settings app.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Go to Phone.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Select the Call Forwarding option and toggle it off.<\/span><\/li>\n<\/ul>\n<h3 style=\"text-align: justify;\"><b>Method 7: Change Your Voicemail Password<\/b><\/h3>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">If the problem exists even after trying the above methods, then you should consider changing your voicemail password. There\u2019s a chance that it will resolve the issue.<\/span><\/p>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">Here\u2019s what you need to do:<\/span><\/p>\n<ul style=\"text-align: justify;\">\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Access the Settings section of your iPhone 13.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Go to Phone.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Select the option Change Voicemail Password.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Enter a new password and save it.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Now try using the voicemail and see if the issue is resolved.<\/span><\/li>\n<\/ul>\n<h3 style=\"text-align: justify;\"><b>Method 8: Complete Voicemail Set Up<\/b><\/h3>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">This is one of the common reasons behind the voicemail not working issue. If you have recently changed carriers, you will have to set up the voicemail again.\u00a0<\/span><\/p>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">You can set up voicemail by following these steps:<\/span><\/p>\n<ul style=\"text-align: justify;\">\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Start by opening the Phone app.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Select the Voicemail option located at the bottom of the screen.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Tap on the option Set Up Now and follow the instructions shown on the screen.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">If the Set Up Now option doesn\u2019t appear, it means the setup is already done.<\/span><\/li>\n<\/ul>\n<h3 style=\"text-align: justify;\"><b>Method 9: Use Custom Voicemail Greeting<\/b><\/h3>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">If you haven\u2019t changed the default voicemail message yet, it could be the reason that you are facing this issue. It is possible that you accidentally switch from custom to default. To correct your mistake, you should follow these steps:<\/span><\/p>\n<ul style=\"text-align: justify;\">\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Access the Phone app on your iPhone 13.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">At the bottom of the screen, you will see the Voicemail option. Tap on it.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Select the Greeting option located on the top-left edge.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">If the voicemail is set to Default, change it to Custom.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Tap on the Record button and record a new greeting.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">When done, click on the Stop button.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Lastly, tap the Save or Done button.<\/span><\/li>\n<\/ul>\n<h3 style=\"text-align: justify;\"><b>Method 10: Check For A Carrier Setting Update<\/b><\/h3>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">Cellular carriers tend to update their settings from time to time. In most cases, these updates get installed automatically without any manual intervention. But for some reason, if an update doesn\u2019t get installed, then it could create issues with voicemail.<\/span><\/p>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">To see if there are any pending carrier updates, follow these steps:<\/span><\/p>\n<ul style=\"text-align: justify;\">\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Go to the Settings section of your phone.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Tap the General option.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Select About.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">You will see the update option, tap on it. This button will appear only if there\u2019s an update available.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">After you tap the button, a pop-up will appear asking for permission.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Tap the Update button and you are done.<\/span><\/li>\n<\/ul>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">By following these steps, you can easily update your carrier settings. If this was the reason behind the voicemail not working, then installing the latest update should fix it.<\/span><\/p>\n<h3 style=\"text-align: justify;\"><b>Method 11: Check For iOS Update<\/b><\/h3>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">Other than the carrier settings, you should also check for iOS updates. Using an older iOS update can cause various issues on your phone. To make sure that\u2019s not the reason, you should check if there are any pending updates.<\/span><\/p>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">For this, you have to follow these steps:<\/span><\/p>\n<ul style=\"text-align: justify;\">\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Open the Settings app.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Go to General.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Tap on Software Update.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">If you see a new update available, install it immediately.<\/span><\/li>\n<\/ul>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">Updating the iOS system to the latest version can solve a variety of issues, including voicemail not working.<\/span><\/p>\n<h3 style=\"text-align: justify;\"><b>Method 12: Restart Your iPhone 13<\/b><\/h3>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">This might sound odd to some, but sometimes restarting your iPhone can solve a lot of issues. So you should try it too.\u00a0<\/span><\/p>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">Here\u2019s how to restart your iPhone:<\/span><\/p>\n<ul style=\"text-align: justify;\">\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Long press the Volume and Side buttons together until the Power Off slider appears on the screen.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Once you see the slider, drag it from left to right. It will switch off your phone.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Wait for at least a minute before restarting your phone.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Long press the Side button until the Apple logo appears on the screen.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Once your phone is fully turned on, check if the voicemail issue is solved.<\/span><\/li>\n<\/ul>\n<h3 style=\"text-align: justify;\"><b>Method 13: Change Your Network Settings<\/b><\/h3>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">If the voicemail service is normal and it still doesn\u2019t work, you should consider resetting your phone\u2019s network settings. It takes just a few simple steps to get it done. If you are not sure how, follow the steps below.<\/span><\/p>\n<ul style=\"text-align: justify;\">\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Go to Settings, and then to General.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Scroll down and select the option Transfer or Reset iPhone.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Tap the Reset button.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Select Reset Network Settings.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">After that click on the Confirm button.<\/span><\/li>\n<\/ul>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">Remember, changing your phone\u2019s network settings will change the Wi-Fi networks.<\/span><\/p>\n<h3 style=\"text-align: justify;\"><b>Method 14: Set The Time And Date To Automatic<\/b><\/h3>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">It is advised you set the time and date of your iPhone 13 to automatic if you haven\u2019t already done that. This will spare you from changing the time and date manually. It will automatically get updated by the phone.<\/span><\/p>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">Access the General section in the Settings app, and tap the Date &amp; Time option to see if the date and time zone are set correctly.<\/span><\/p>\n<h3 style=\"text-align: justify;\"><b>Method 15: Contact Your Carrier<\/b><\/h3>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">If you have tried all the above methods, but the issue is still not fixed, then you should contact your carrier for assistance. Speaking to a customer support representative can help you find a solution to this issue.\u00a0<\/span><\/p>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">Talk to them and tell them the issue you are facing. They will provide technical support to solve the problem for you. After investigating the issue, they will provide the right solution. You can also seek additional support from them to configure or set up the voicemail.<\/span><\/p>\n<h2 style=\"text-align: justify;\"><b>Final Words<\/b><\/h2>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">After reading this post, we are familiar with all the possible reasons behind this issue. Apply these solutions to see which one works for you. In some cases, the issue may get resolved in the first attempt. Some other times, you may have to wait and try multiple methods before reaching the exact solution.<\/span><\/p>\n","protected":false},"excerpt":{"rendered":"<p>While Voicemail may have become an outdated feature, some users still prefer to use it. It is a valuable tool that helps you to receive voice messages whenever you can\u2019t attend a call. You can record a custom voice message for the caller. Many users have been using this feature for a long time. So &#8230; <a title=\"VoiceMail Not Working On iPhone 13: How To Fix It?\" class=\"read-more\" href=\"https:\/\/voivoinfotech.com\/voicemail-not-working-on-iphone-13\/\" aria-label=\"Read more about VoiceMail Not Working On iPhone 13: How To Fix It?\">Read more<\/a><\/p>\n","protected":false},"author":6,"featured_media":6903,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[138,137],"tags":[],"class_list":["post-6901","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-how-to","category-ios"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v24.8.1 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>VoiceMail Not Working On iPhone 13: How To Fix It? - VOIVO InfoTech<\/title>\n<meta name=\"description\" content=\"VoiceMail Not Working On iPhone 13: How To Fix It? 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